Mission Statement


"Our goal is to create the first European database for voluntary self- exclusions, providing an effective tool for the implementation of responsible gambling strategies and for the protection of players who struggle with compulsive gambling issues."


Over the past decades the gambling industry has seen extraordinary growth thanks to new technologies. The internet is emerging as the main distribution channel for gambling offers. The market is driven by constant product innovation. Ubiquitous accessibility of online offers has led to ever increasing market size. The growing number of individual players inevitably coincided with a growing number of problem gamblers. 

As a result, gambling addiction and problem gambling emerged as major concern for the entire industry.

In the past operators have addressed this issue individually on a company level only.

A growing number of gambling operators are acknowledging their responsibility to help gambling addicts and are keen to play an active role in combatting gambling addition by coming together across the board to support an effective European self-exclusion system. 

In today’s interconnected gambling world, players do not stop at national borders and often use more than one provider. An effective exclusion system must therefore take a transnational and inter-operator approach.

RGOAL is the first self-exclusion database offering its services across all European markets to operators and customers, while maintaining the highest standards of data protection and security.  

The establishment of RGOAL’s database is a landmark for player protection and will help to set new standards for the promotion of responsible gambling across the industry.